West Lothian Online

Small Business IT Support
Helpdesk

The Mission

Provide a High Level of IT Support to Local Small Businesses

Steven

IT professional

I have been providing professional IT support services to small, medium and multi national companies for over 20 years

Pricing is simple, i charge by the hour, I don’t bump up my prices as per the fault or the size of the business. I beleive my pricing is fair to both you and I. Payment is made upfront for all work, I accept Paypal and Credit Cards, please see our page on Payment and Security.

All businesses use technology within the workplace and as good as technology is, it still requires support and maintenance. I understand that small businesses can’t afford the same level of support as big businesses does, as hiring in consultants is expensive and hiring a full time IT professional is not feasable.

So where is the middle ground?

I can provide remote support over the internet, with use of Team Viewer, or if the issue requires hands on support I can also come to your business, only if you are local.

Remote Support

Through the use of remote desktop support tools I will connect over the internet and resolve the issues remotely.
You can monitor everything I do and you are in control of the connection.

I use team viewer for remote support, I will guide you through the install and removal if requried.

On site Support

This is for local support only, based in and around the Bathgate/West Lothian areas.
For more hands on support or if you are not comfortable using the remote support, I can come to your business and resolve issues on site. Depending on location, there may be additional travel expenses.

Help-Desk
Share This